03 Sep 2010 
Support Center » Knowledgebase » Cannot access PresSTORE from remote
 Cannot access PresSTORE from remote
Solution PresSTORE uses by default the port address 8000 to offer it's service over the network.
It is possible to change this port during installation. Please do not use system reserved ports (i.e. port numbers below 1024) for PresSTORE because these are often handled specially by several tools. (e.g. Browsers like Firefox, Safari or Internet Explorer have special handling for port 80, 21, 443 and probably others).

When accessing PresSTORE on the local host, please use the following URL:
    http://localhost:8000/login
in case this dows not cumpute, the PresSTORE server is either not running or configured on a different port.

When accessing the PresSTORE server from a remote machine, please use the following URL:
    http://ps-server:8000/login
where ps-server is the IP address of the host running PresSTORE, e.g. an address like 192.168.1.23.

In case you do not get the PresSTORE login window on your browser, but you can access it from the local machine, please check the following items:
  1. Did you enter the complete URL, beginning with http:// and ending with  /login
  2. Did you probably enter a host name instead of an address and the host name cannot be resolved? Try using the ip address instead
  3. Is there an active firewall between your host and the presstore host? Firewall will deny access to port 8000 by default.
As PresSTORE uses the same port 8000 for data communication, there is usually no connection problem between server and client once you succeeded in accessing the PresSTORE user interface over the same line.


Article Details
Article ID: 45
Created On: 05 Jun 2007 02:35 PM

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