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Knowledgebase Categories |
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| The knowledgebase is organized into different categories; please select a category that you are interested in. You can also search the entire knowledgebase by entering keywords in the navigation bar beside this text. |
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 | Configure e-mail delivery | |
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Mail Recipient configurationFor each executed job PresSTORE sends an e-mail with the job's result to the designated owner of the job. When a job is executed from the web browser, the owner of the job i |
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 | Configure per-job scripts | |
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Archiving or saving files may require some user or site-specific additional preparation steps.For example:A database server may have to be told to flush the database files
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 | Setup file callbacks | |
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To allow some degree of customization of file handling in PresSTORE, there is an option to assign several user-defined callbacks in form of scripts (or application programs) at some predefined points in the PresSTORE filesystem abstraction driver.
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 | Setup server-wide options | |
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Change to the PresSTORE installation directory (default is /usr/local/aw), edit the conf/lexxsrv.port |
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 | Configure server restart times | |
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PresSTORE application server requires periodical restarts in order to do some resource cleanup tasks. The server restart is performed at predefined intervals and is activated only if t |
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 | Configure debug loging | |
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In order to configure extended debug logging for the whole PresSTORE application server you need to configure server options |
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 | How to uninstall PresSTORE | |
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Uninstall is pretty easy.You need to launch terminal application and type this in: sudo /usr/local/aw/stop-server |
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 | User access rights in PresSTORE | |
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PresSTORE does not keep its own user database, but uses the existing accounts of the hosting machine.For some users, PresSTORE allows full administrative access by default, depend |
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 | Exchanging the user authentication module on Mac and Linux | |
 | When connecting to the PresSTORE user interface, a login is required. The validation of username and password, (the athentication) is not done by PresSTORE itself but passed to the operating system. This implies that usernames and passwords are accepted i |
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 | Server and client installation differences | |
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When installing a PresSTORE client, there are no differences to the server installation.The PresSTORE client is absolutely identical to the PresSTORE server.Each PresSTORE installation can be used as client; it just cannot setup anything thr |
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 | A Tool to Correct a Changer's Configuration When Drives are Improperly Mapped | |
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During the autodetection of drives and changers, it sometimes happens that the drives are mapped in a wrong order, especially when configuring Fiber-Channel devices. The media changer accesses drives by their physical position, whereas |
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 | How to change the sender hostname in mail notifications | |
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PresSTORE sends, depending on the configuration, E-Mail notifications to a given receiver. The sender is often set to root@localhost , where localh |
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 | Mac does not recognize jukebox drives | |
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Sometimes, it is difficult to recognize why SCSI drives are not recognized by MAC`s. To avoid confusion, please follow these steps when troubleshooting the PresSTORE jukebox configuration:In case the jukebox was al |
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 | License Key for PresSTORE 3 after Upgrade | |
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How to get 3.0 license/activation codes?
If you have signed the SUA (software update agreement) then you can freely install the 3.0.. Also, if you purchased the software after December 3rd 2007, you are also entit |
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 | Handling open files | |
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In order to save away the data of a file, this file has to be opened. All of the operating systems allow files to be opened, read and written simultaneously from different programs. This practice is however more common on Darwin, Linux and Unix, than on |
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 | Requirements to set up a Client interface in PresSTORE 3 | |
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This article describes the IP network requirements to set up a connection between a PresSTORE server and a client. |
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 | Oracle Database Backup and Recovery on Windows | |
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In order to create a backup of a database, either the database must be brought down or a dump must be saved in order to get a consistent state of the database in the backup.When saving an Oracle database under Windows, it is also possible to |
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 | Maintaining Backup Indices in PresSTORE | |
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When creating backups, PresSTORE handles in background so called backup index databases automatically. In these databases PresSTORE keeps the information which file is stored on which tape. These index databases may consume a lot of |
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 | Control whether new tapes are used or old one are overwritten on next full backup | |
 | We are often asked how PresSTORE controls whether new tapes are used in the next full backup or whether old tapes are overwritten and reused. Here is a brief description:
This depends on two knobs and on the st |
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 | Adding a customer logo | |
 | It is possible to add a custom logo on the PresSTORE login screen. In order to add a logo, you will need a logo image in Portable Network Graphics (png) or Graphics interchange Format (gif). Save the file as |
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 | PresSTORE and Mac OS X 10.6 Snow Leopard | |
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If PresSTORE was installed on a Mac OS X prior to an update to OS X 10.6, an error may arise while logging in, resulting from an invalid PAM (Pluggable Authentication Module) configuration file for PresSTORE. To overcome this, please rerun |
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 | Installation problem on Windows 7 x64 | |
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In some cases the PresSTORE installation fails on Windows 7 x64 systems with the following symptoms:- The installation starts a command window that remains for 5 minutes- Subsequently the PresSTORE Server Manager utility shows up and shows t |
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 | Mass Deployment of Backup2Go Clients on Macs | |
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Deploying B2GO is pretty straightforward:
Use ARD to push the workstation installer package to all your Macs. Then simply on each workstation execute the following Unix command:
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