How to Complete a Host Transfer
Following is a walk through on how to transfer your Archiware installation from one host to another. Cross-platform transfers are permitted between Windows/Mac/Linux/FreeBSD and Solaris.
After logging in to the Archiware Portal, please select “License Key Transfer (Host ID)” from the service menu.
To select the installation you want to transfer, either:
Option A: Choose from the Host list.
Option B: If you know the Host-ID and serial number of the installation, you may search for it directly.
Enter the new Host-ID. Select the platform information for both the current and the future installation. Please also select the current installed version and the file server product you possibly use.
Fill in the requested installation information and specify the reason for transferring.
Click “Send Key Transfer Request”.
Your request will generate new keys that will be delivered by email, and the license keys will be provided in the Archiware Portal, too.
The new license keys work with the new Host-ID. In your Archiware installation choose the License Manager and double-click on the existing P5 license in the web interface. Replace the old license key with the new one, make sure the maintenance expiration date is correct, then apply the changed settings. This should activate your license. In case it does not, try stopping and restarting P5.
Please print and sign the key transfer document, and send it to Archiware by email (email@example.com) to complete the process.